Volunteer

The Greater Vancouver Festival of Hope provides hundreds of opportunities to volunteer!

If you are connecting about your Counselor or Volunteer Application but have not heard back from us yet, please be assured that we have not forgotten you and are working hard to get all the applications processed.

If you submitted a Counselor Application but have not received your notification from us yet, please come to Counselor Rehearsal on Thursday night to receive your badge. Rehearsal begins at 7:30pm at Rogers Arena, however, check-in begins at 7:00pm. We will be more than happy to help you.

If you submitted a Volunteer Application but have not received your notification from us yet, please come to volunteer check-in on the day that you can serve and we will be happy to have you work alongside us.

Our office is currently preparing for the Festival of Hope March 3-5 weekend at Rogers Arena. If you need further assistance, please check the Arrival Guide.

Due to the volume of emails and phone calls coming into our office, please note the following as most of your questions will be answered below and will not require a response at this time:

Counselors

1. Submission of Counselor Applications can now only be done in person at Rogers Arena. (at Gate 2 – Counselor Solutions) Your application must be complete in order for it to be approved. This includes your Pastor’s signature.

(If you have received this response in submission or re-submission of your application, you will need to bring your application to Rogers Arena on the weekend of the event, or bring it to Counselor Rehearsal as we are unable to process any applications before the event) You will receive your badge on site at Rogers Arena.

2. Counselor Check-in is at the following times: (at Gate 2)
Thursday, March 2 – Counselor Rehearsal is at 7:30 pm – Check-in is 7:00 - 7:30 pm
Friday & Saturday, March 4 – Counselor Check-in is 4:30 - 5:30 pm
Sunday, March 5 – Counselor Check-in is 3:30 - 4:30 pm

**Please note that only Counselors and Volunteers may enter through Gate 2. General admission will begin 90 minutes prior to the start of the event each evening at the other doors for your family and friends**

Volunteers

(This is not pertaining to the role of Counselor)

1. Submission of Volunteer Applications is closed at this time. We have had an overwhelming response with over 1700 roles being filled at this time.

2. If your shift availability has changed, we will take note of it. No further updates are required at this time.

3. Volunteer Check-in is at the following times: (at Gate 2)

Co Labor Workers
Thursday, March 2 – Co Labor Rehearsal is at 6:00 pm – Check-in is 5:30 - 6:00 pm

All other Volunteer Positions
Friday & Saturday, March 3-4 – Volunteer Check-in is 4:30 - 5:00 pm

Sunday, March 5 – Volunteer Check-in is 3:30 pm

If you have questions that are not covered in this email response, please call our office at 604-242-1193 and Lisa will be happy to help you.

Don’t underestimate the impact you are making when you volunteer!

RTR 400
Cappy 400
RTR2 400

 

Rehearsals

Check-in for all areas begins 30 minutes prior to the start of each rehearsal

Thursday, March 2 - 5:00 - 6:00 p.m. - Co-Labor Captain Rehearsal at Rogers Arena

Thursday, March 2 - 6:00 - 7:30 p.m. - Co-Labor Worker Rehearsal at Rogers Arena

Thursday, March 2 - 6:30 - 9:00 p.m. - Supervisor Rehearsal at Rogers Arena

Thursday, March 2 - 7:00 - 8:00 p.m. - Usher Captains briefing at Rogers Arena

Thursday, March 2 - 7:30 - 9:00 p.m. - Counselor Rehearsal at Rogers Arena

Frequently Asked Questions: Volunteers

I applied to be a volunteer, but I haven't heard back yet. Should I call?
No need to call. If you applied to be a volunteer, please be assured that we are processing your application. Please watch your inbox for details.

I don't think that I completed all of my application. Does that mean that I will not be approved to be a volunteer?
Not necessarily. If for some reason your application was incomplete, we will be connecting with you by email or letter to give you the opportunity to complete it. Please return it as soon as possible so we have time to process it.

Is there a rehearsal for those who want to volunteer?
There is not a rehearsal, however, doors open 90 minutes prior to start for the general public and volunteers will be requested to arrive before this time to receive training in the role they will be fulfilling.

Do I need to be available to be a volunteer every night? Do I need to let you know which nights I can volunteer?
We would love for everyone to be prepped to volunteer every night as it helps things run smoother over the course of the weekend, however we realize that not everyone can commit to that. Someone from our office will be in contact with you during the month of February to confirm your availability.

If I am a counselor can I also be an usher or a greeter and/or volunteer at co-labor?
Yes. Absolutely! We often have volunteers who fill multiple roles. We will only assign you to roles that do not overlap. You will receive a letter with all of the times listed for check-in for each role.

When I received my letter for co-labor it said that I was helping in multiple areas. Is this correct?
Yes. Often volunteers can hold multiple roles depending on their availability. For example, if you can stay later in the evening, we may assign you to help with the early role of statistics, but also with the later role of helping with the mail.

When will I receive details on the role/roles that I will fill?
Letters and co-labor credentials will be sent out in the mail mid-February. If you have not received your letter by Tuesday, February 21, please contact our office at 604-242-1193.

If you have other questions about volunteering, please contact the Festival of Hope office at festival@bgea.ca

Frequently Asked Questions: Counselors

I applied to be a volunteer, but I haven't heard back yet. Should I call?
No need to call. If you applied to be a volunteer, please be assured that we are processing your application. Please watch your inbox for details.

I don't think that I completed both sides of my application. Does that mean that I will not be approved to be a counselor?
No. If for some reason your application was incomplete, we will be connecting with you by email or letter to give you the opportunity to complete it. Please return it as soon as possible so we have time to process it.

My pastor didn't sign my application before I passed it in. Do I still quality?
We will contact your pastor on your behalf and receive his/her approval by mail or email. If for some reason we are unsuccessful in our efforts to obtain your pastor's signature, we will let you know.

I attended the Christian Life & Witness Course, however I didn't pass in my application. Is it too late to submit it?
No. Please email it to us as soon as you can so that we have time to process it.

I want to be a counselor, but I wasn't able to make the trainings in October or January. Is it too late?
No. We have two more classes in February. Each class is a special two hour, one night session.

Is there a rehearsal for those who want to be a counselor?
Yes. Please plan and make every effort to attend the counselor rehearsal on Thursday, March 2 at 7:30 p.m. at Rogers Arena. Check-in for all counselors will begin at 7:00 p.m. at Gate 2.

Do I need to be available to be a counselor every night? Do I need to let you know which nights I can be a counselor?
We would love for everyone to be prepped to counsel every night, however we realize that not everyone can commit to that. There is no need to contact us with your availability.

If I am a counselor can I also be an usher or a greeter and/or volunteer at co-labor?
Yes. Absolutely! We often have volunteers who fill multiple roles. We will only assign you to roles that do not overlap. You will receive a letter with all of the times listed for check-in for each role.

When will I receive details on the role/roles that I will fill?
Letters and credentials will be sent out in the mail mid-February. If you have not received your letter by Tuesday, February 21, please contact our office at 604-242-1193.

If you have other questions about volunteering, please contact the Festival of Hope office at festival@bgea.ca